IMPORTANT: Due to the declared state of emergency in Spain, orders will leave for their destination with a delay of 15 days.
I will personally prepare your package and your shipment so that it arrives quickly and in good condition. That is why I send all our shipments by certified mail, with tracking number, so you know where it is and when they will reach your hands.
Shipments are made by registered mail by the Spanish Post Office o DHL . Once the package is on its way, I will send the Tracking number by email so you can track it from the web http://correos.es. Depending on the country or region of shipment, your pieces may take between 1 to 2 weeks.
Please, before placing an order, be sure to indicate the address correctly. If it is different from the one in PayPal, send me an email immediately, before the order is sent.
The most common is that the delivery dates are met and everything arrives in perfect condition but in the case of loss of the shipment by the different courier companies, Majale Barcelona undertakes to refund the total amount paid or if it is preferred to resend of the merchandise without any cost, from the 60 days of the date of shipment.
In no case are claims accepted after 2 months from the date of shipment.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 1 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
In case of return or exchange the shipping costs to our offices will be borne by the customer.
The estimated delivery date is based on the date of purchase, the location of the recipient, the time of preparation of the seller and its location, and the transport company. Other factors, such as placing an order during a weekend or a holiday, could delay the arrival of the item with respect to the estimated delivery date. We want the article to arrive as soon as possible, but there are so many factors to keep in mind that we can only give you an estimate.
Jul 7, 2021
I love, love, love my silver panot necklace! The size is perfect, the chain is lovely and delicate and as added bonus is even adjustable in length. It is exactly what I have been looking for and I couldn't be happier with it. It arrived really quickly too. Thank you so much!!
Jun 26, 2020
Exactly what I wanted! Really beautiful necklace. Had a bit of shipping trouble, but Eulalia was incredibly helpful and responsive, which made all the difference.